Case study - Smart city communications, Gloucester
On time, on budget, and a team that understands their business.
Prosis Ltd tell us what it is like to work with IT Consultancy, Services & Solutions Ltd.
The client
- Company
- Prosis Ltd
- What they do
- Stable communications for traffic signal networks, CCTV, Internet of Things (IoT), smart vehicle and smart city innovations
- Location
- Gloucester
- What we do for them
- Cyber Essentials assistance, Microsoft 365 management and monitoring, IT support, SharePoint and email backup, and hardware supply
- Working together
- For several months
What we look after
Their Microsoft 365, their data and their IT support, from one team.
Prosis keep traffic signals, cameras and connected city technology talking to each other, so their own IT needs to be dependable and secure. This is what we provide.
- Cyber Essentials assistance
- Microsoft 365 management and monitoring
- IT support
- SharePoint and email backup
- Hardware supply
We assisted with their Cyber Essentials certification, we manage and monitor their Microsoft 365, and we back up their SharePoint files and email.
Customer service
Attentive, and delivered when promised.
“We have worked with [IT Consultancy, Services & Solutions Ltd] for several months and have found their services to be great. The team have been attentive and delivered what we require within the promised timeframes. We have ordered hardware and technical services, all delivered within budget.”
Jon Evans
Director, Prosis Ltd
Value and personal service
Fairly priced, with real attention to detail.
Value for money
“As a services-based business ourselves, we understand there is always a requirement to balance price vs. service, we have found [IT Consultancy, Services & Solutions Ltd] to be fairly priced. What we appreciated was the attention to detail and their ability to deliver what we required. The team worked with our timeframes and budget and achieved our requirements.”
Personal service
“Our experience with working with other IT vendors is that [IT Consultancy, Services & Solutions Ltd] do include a personal service where they invest to understand our business and what we need from such a vendor.”
Would they recommend us to another business without being asked?
Yes. Jon scored us 9 out of 10, where 10 means “I would certainly recommend”.
Feedback given by Jon Evans, Director, Prosis Ltd, on 13 October 2026.
Would a quick chat about your IT help?
Give us a call for a quick, non-salesy chat. We would love to help you with your IT. You can also read about our Cyber Essentials support, see how we helped A Plus Training achieve certification, or browse all our case studies.